Lodgix.com Manuals & TutorialsPlugin Manual TroubleshootingPlugin Stopped Working After an Update

Plugin Stopped Working After an Update

Plugin updates are usually a smooth process. However on occasion, issues can arise from updating the Lodgix plugin. This could result from many things including a plugin conflict, server configuration issue, or outdated WordPress installation. It is important to find the root cause of the issue, and always run the latest versions of the plugins used on your site. However, it is equally important to get your site up and running again ASAP. This article provides an easy way to reinstall an older version of the plugin if the latest version conflicts with your site.

The Lodgix Plugin Requires PHP 5.5 or Greater to Function

Starting with version 3.5, the Lodgix plugin cannot be activated on servers running PHP 5.4 or below. This is a security feature preventing sites from running outdated versions of PHP that do not support TLS 1.2. However, many webhosts still run older versions of PHP.

If you update your the plugin on a server running PHP 5.4 or below, you will receive an error message and the plugin will not activate. If this happens you can contact your webhost and they will usually upgrade your PHP version for your domain to 5.5 or greater. If your webhost cannot upgrade your PHP, you will have to switch to a different webhost to run the Lodgix plugin.

Reinstall a Previous Version of the Lodgix Plugin

Luckily there is an easy way to reinstall on older version of the plugin if an update casues issues with your site. You can do this using the WP Rollback Plugin.

Install the WP Rollback Plugin

  1. Within WordPress, navigate to Plugins > Add New.
  2. Search for "WP Rollback"
  3. Install and Activate plugin

Rollback the Lodgix Plugin

  1. Navigate to Plugins > Installed Plugins
  2. Click the Rollback link for the Lodgix plugin

Select Which Version You Want to Rollback

Select your version, scroll to the bottom of the screen, and click the Rollback button.

Activate the Lodgix Plugin

That's it! You are now running an older version of the Lodgix plugin. Remember that this is a temporary solution. You will still need to troubleshoot the cause of the issue and fix it so that you can update the plugin going forward to take advantage of new features.