Integrating with Listing Sites

Before integrating with any listing sites, you must have your properties setup in Lodgix. Your listings should include descriptions, rates, and images. Your reservation and security deposits need to be configured, as well as your taxes, fees, and services. Finally, you must have a payment gateway setup to accept payments online. If you have not yet completed these steps please reference the Initial Setup section of this manual before proceeding.

Your integrations can be managed from Settings > Integrations. Each listing site that we offer an integration with functions differently. Below you will find a brief description of the process for each, as well as links to more detailed integration instructions.

HomeAway / VRBO

There are many benefits when integrating directly to HomeAway. Our full HomeAway documentation can be viewed here: HomeAway / VRBO Integration

  1. No dual entry.  Property setup data entered into Lodgix is used to create listings on HomeAway / VRBO and all domestic and international listing portals owned by HomeAway.
  2. Easy calendar sync.  Calendar data can be sync'd two ways, from Lodgix to HomeAway and by using the Book it Now feature on HomeAway, reservations can be made on HomeAway and transferred into Lodgix.
  3. Automated updating.  Every time you update your property on Lodgix with new rates, images, marketing data, etc.  that data is sync'd with your HomeAway / VRBO listing automatically once per day (2am EST)
  4. Book it Now integration.   A guest can obtain quotes and book online in HomeAway / VRBO using Lodgix rate data.   Bookings made on HomeAway / VRBO will transfer seamlessly into Lodgix.

Enable Feed

Under Settings > Integrations > HomeAway Network, check the box to enable your HomeAway feed. The feed can be enabled using either Instant Booking (immediate confirmation) or Online Booking with 24 hour review (allows you to accept/reject the booking).

Customize Quoting Process

  1. Display Cancellation Policy.  Choose whether to display a cancellation policy during the booking process.
  2. Rates / Rules export period.  Select how far in advance to export your rates and rules.
  3. Cancellation Policy.  Set the specifics of your cancellation policy here.
  4. Generic Rental Agreement.  This is a brief version of your rental agreement that is displayed to the guest during the checkout process. It should basically explain your deposit and cancellation policies, with no special formatting.
  5. Additional Information.  Any additional information necessary to explain your rates and rules.

Select Listings to Include

  1. Use Marketing Title.  Select whether to use your property name or property marketing title as the title in HomeAway / VRBO.
  2. Status.  This column will note if there are any missing items in your property setup that would prevent a proper sync (missing description, pictures, etc.)
  3. Enabled.  Select which properties to enable in the feed.

Contact HomeAway

Contact HomeAway

Once you have your feed enabled, you will need to contact your account manager at HomeAway to complete the integration. If you are in need of an account manager call 877-238-3813 and let them know you want to integrate to HomeAway using the Lodgix XML feed. If you have existing HomeAway or VRBO listings, have those numbers handy.

Please have your Lodgix customer ID handy when contacting HomeAway. HomeAway will need your Lodgix customer id to identify your properties in the feed.  It can be found under Settings > Important Settings.

FlipKey / TripAdvisor

Our integration with FlipKey and TripAdvisor will sync calendars, rates, property data, and inquiries. It will not sync reservations. TripAdvisor requires you have 5 or more properties listed on their sites to participate in the feed. To setup a PM account with FlipKey please email pmsupport@tripadvisor.com.

Configure Options

Navigate to Settings > Integrations > FlipKey / TripAdvisor

  1. Feed URL.  You will need to provide this to TripAdvisor once your account is established.
  2. Optimize Rate Table.  This will generate a cleaner, shorter rate table on your listings.
  3. Rates / Rules export period.  Select how far in advance to export your rates and rules.
  4. Use Marketing Title.  Select whether to use your property name or property marketing title as the title on FlipKey / TripAdvisor.
  5. Enabled.  Select which properties to enable in the feed.

Booking.com / Expedia

Our Booking.com and Expedia integrations are a bit more complex than the integrations with HomeAway and VRBO. It is imperative that you have your properties and inventory settings configured correctly. You must also have a thorough understanding of how invoicing works within Lodgix. It is recommended that you have some experience working with reservations within Lodgix prior to integrating with either of these channels.

The following support articles should be read entirely prior to integrating...

Booking.com: Booking.com Integration

Expedia: Expedia Integration

Facebook

You can add a Vacation Rentals tab to your Facebook page, allowing guests to search, view and book your properties directly from Facebook. Integration only takes a few minutes. Please follow the instructions in the following article: Lodgix Facebook App