Resending a Trigger

Occasionally you may need to resend a trigger that has already fired. Sometimes an email is accidentally deleted by a guest, goes to their spam folder, or is simply overlooked. In these situations Lodgix provides a method to resend the trigger.

The Triggers Queue is located in the Conversations tab of the guest control panel. From here you will see a list of all triggers that are set to fire for the reservation. Triggers that have already been sent will have a "Resend" button that will manually fire the trigger again.