How Do I Cancel My Account?

WE CANNOT CANCEL YOUR ACCOUNT OVER THE PHONE! This is because we provide you the online tools to easily cancel your subscription from within your account.

Before canceling your account it is important to note that your account will go into a suspended status after it is canceled. For 12 months after your cancellation you can re-subscribe at anytime and experience no loss of your account data.

If you are canceling your account due to issues such as poor customer service, missing features or functions or other reasons, please let us know your reason for cancelation. If you haven't allowed us the opportunity to review your needs, the Lodgix application, while sharing our screen with you, please take advantage of this offer! The online demo can really open up your eyes to features that you did not know existed and show you how to make the best use of the features/functionality of the Lodgix software. Our direct line is 612-501-2548. We will do whatever we can to avoid a cancellation and get your account up and running as quickly as possible.

Here are the steps to cancel your account online:

Step #1: Go to the Manage Billing area of the application

Step #1:  Go to the Manage Billing area of the application

Step #2: Click on the Cancel button

Step #2:  Click on the Cancel button

Step #3: Fill out the short questionnaire to help us improve our service and / or our product

Step #3: Fill out the short questionnaire to help us improve our service and / or our product

Once the questionnaire is completed, the Cancel Now button will illuminate and you are free to cancel! That's it, you are done. Your account data will remain on the system for 12 months after cancellation. If you decide to resubscribe at a later date, all of your account data will be ready and available for use.

Please call us directly at 612-501-2548 if there is anything can do to help you get your account up and running, we are available at any time to help!